Dr. Ajay Kumar Poddar

PHE & PWD Minister | West Bengal

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Privacy Policy

Effective Date: July 06, 2026

1. Introduction

Welcome to the personal coordination and public profile website of Dr. Ajay Kumar Poddar ("we", "our", "us"). We represent Kulti Constituency and hold the Public Health Engineering (PHED) & Public Works (PWD) portfolios in the Government of West Bengal. We are committed to safeguarding the privacy and digital rights of our visitors and constituents.

This Privacy Policy explains how we collect, process, and protect your personal information when you use this website, particularly through the Public Grievance Portal, in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Personal Data We Collect

We only collect personal information that you provide voluntarily through our Grievance Portal or contact form. This includes:

  • Full Name
  • Mobile Phone Number (required for OTP verification and grievance tracking updates via SMS)
  • Email Address (optional)
  • Constituency Area, Ward Number, or Village Name
  • Grievance Category and details/descriptions
  • Supporting documents/files that you choose to upload

3. Purpose and Legal Basis of Processing

In accordance with the DPDP Act 2023, we process your personal data under the following conditions:

  • Consent: When you submit a grievance, you must check the consent box indicating your explicit agreement for us to process your details.
  • Purpose Limitation: We use your information solely to register, verify, evaluate, and resolve your submitted grievance.
  • Administrative Action: Your details may be securely routed to the administrative departments (PHED or PWD) or local municipal coordinators in Kulti to execute necessary repairs or action.

We do not sell, lease, rent, or distribute your personal details to third-party marketing companies.

4. Data Retention

We retain your grievance details and personal identifiers only as long as necessary to resolve the submitted issue and maintain official record-keeping of constituency correspondence. Post-resolution, data is securely archived or anonymized in our databases within one (1) year, unless required otherwise under Indian laws.

5. Cookies and Technical Data

This website uses essential session cookies to support form submissions, prevent spam (reCAPTCHA tokens), and maintain security. We do not use third-party tracking or behavioral profiling cookies without your consent.

6. Your Rights under the DPDP Act

You have the following rights regarding the personal data we hold about you:

  • Right to Access: You can request a summary of the personal data we have collected from you.
  • Right to Correction: You can request correction of inaccurate or outdated contact information.
  • Right to Erasure: You can request that we delete your grievance record once it has been resolved.
  • Right to Withdraw Consent: You can withdraw your consent for further processing at any time, although this may affect our ability to resolve your open grievance.

To exercise any of these rights, please contact our designated Grievance & Data Coordinator at: dpo@drajaypoddar.in.

7. Updates to this Policy

We may update this Privacy Policy periodically to reflect administrative changes or regulatory updates. Any changes will be posted directly on this page with an updated effective date.